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Critical Maintenance

Friday, April 13, 2012

Batchbook will be going offline at 11PM EST for important database maintenance. This will last 4-6 hours.

Planned Maintenance

Friday, January 6, 2012

We will be offline for about 30 minutes between 9-10pm CST this Saturday (tomorrow) for a firewall replacement.

EDIT: This has been rescheduled for Sunday 9-10pm CST.

Hardware Maintenance

Saturday, December 24, 2011

We’ll be offline for about 15 minutes at 5PM EST for a memory upgrade.

Service Problems

Wednesday, November 2, 2011

We are currently working on an issue with Batchbook that is affecting all accounts. We will be back online shortly.

Database Connection Errors

Sunday, October 2, 2011

We are currently looking into an issue that is causing time-out errors.

Unplanned Maintenance

Friday, September 9, 2011

Batchbook will be offline for about 10 minutes this evening for some urgent maintenance patches.

Scheduled Maintenance

Wednesday, July 13, 2011

File uploads, attachments, and large list exports will be unavailable on Sunday, July 24 starting at 1AM EST. We expect this work to last from 8-12 hours.